We automated Enbiente with AI
Enbiente wanted to use technology the way it recommends to clients. We built AI automations that free people from repetitive work: email triage, quotes, attendance, ERP product creation and data-driven upsell.
- Client
- Enbiente
- Line of work
- AI & automation
- Location
- Viseu, Portugal
- Year
- 2026
- AI workflows running in the operation
- 5
Enbiente wanted to do what it recommends to its own clients: use technology to work better. The goal was to free people from repetitive work, the sorting, the paperwork, the same old emails, so there was time left for what is interesting and creative. Beyond the everyday use of AI tools, we built automations and workflows tailored to the operation.
The challenge
Like many SMEs, Enbiente had processes that worked, but at the cost of repetitive hours: sorting incoming mail, gathering prospect data to quote, closing attendance at month's end, creating products in the ERP, hunting for opportunities in client data. Necessary work, but the kind that drains people and doesn't scale. Enbiente wanted two things at once: to be more efficient and to be at the front line of the technology, the same one it helps its clients adopt.
What we built
We designed a set of AI automations, each aimed at a concrete point where time was being lost: from sorting incoming mail to drafting proposals, closing attendance, managing the Odoo catalogue, and spotting opportunities in client data:
Each one is a capability we also build for other SMEs, here running in our own operation.
The result
Enbiente's people stopped spending hours on repetitive work and put those hours into what needs a human head and hand. The automatic data gathering lets the company talk to more prospects without growing the team; the ERP database stays clean; the opportunities that were hidden in the data reach the client as useful recommendations. And, as important as the efficiency: Enbiente now lives, from the inside, the AI and automation it proposes to its clients.
A real project by the enbia team, done at Enbiente, the group we're part of. The same automations we design for SMEs, running at home first.
Built with
Claude
Odoo
n8n